FAQs

Why should I buy from you?

We are one of the few Jewellery e-tailers to have generations of expertise in fashion jewelry. Sourcing top-quality crystals and jewelry directly from the manufacturers and producing most of the jewelry in house. We're able to sell at prices that are 30-40% less than our competitors. At Alaigra you always get the best value on each jewellery piece. In addition, we also offer customizable jewelry options for truly unique pieces. To offer our customers even more personalized option.

Where is your Jewellery made?

Most our Jewellery is made in Vancouver. We also manufacture in Thailand, India and China.

Do you charge sales tax?

All orders shipped to any destination in Canada will be charged sales tax.

How safe is it to use my credit card?

All the information that is sent to us through our website is automatically encrypted. We use SSL (Secure Socket Layers), the industry standard for communicating securely without risk of data interception manipulation or recipient impersonation. Apart from our Secure Checkout, you can also use PayPal.

Are the shipments insured?

Yes, we fully insure your shipment, which means you can have a stress-free shopping experience. However, in the event of a return, you will be responsible for insuring the item.

Do you offer free shipping?

Yes we offer a free shipping option for all our products.

What payment options do you provide?

We accept Visa, MasterCard and Discover for all orders. You can also choose other payment methods such as PayPal (PayPal checkout) as well.

How will I know if you received my order?

Once you submit the order, you will receive a Confirmation Email from us.

Can I get Jewellery customized?

Yes, certain jewelry piece in our catelog are customizable. If they are, you will see the customization input on the product page.

Is it possible to combine multiple coupons/discounts/free gifts on my order?

No. Multiple coupons/discounts/free gifts cannot be combined for a single order.

Policy Adjustments

Alaigra reserves the right to change its policies without any prior notice.